Page 7 - THML ONLINE NEWSLETTER JAN-MAR

- PILLAR FOUR -
INDIGENT REGISTRATION PROGRAMME

Thembisile Hani Municipality supports vulnerable households

are incorporated into a municipal support gramme is a vital tool that allows us to support
system that ensures they are not excluded from the most vulnerable members of our communities
essential services due to financial constraints. and restore dignity where it is needed most.”
The process includes the verification of house- He further encouraged residents to come
hold income levels and socio-economic conditions forward and register.
to ensure that assistance is directed to those who “We urge all qualifying residents to take
need it most.
advantage of this programme by registering as
Furthermore, the Revenue Services Department indigent. Our teams are continuously visiting
revealed that a total of 457 approve indigent different wards to make the process accessible,
applicants were confirmed to have municipal and we want to ensure that every deserving
accounts. household receives the support it needs.”
The total outstanding debt as of 30 September Highlighting the broader impact of the initiative,
2025 amounts to R15,769,731.68. This debt has the Executive Mayor that the programme is not
therefore been submitted to Council for just about financial relief; it is about building
consideration and approval of a write-off, inclusive communities where everyone has access
based on the applicants’ confirmed indigent to basic services, regardless of their economic
status and their demonstrated inability to afford circumstances.
hembisile Hani Local Municipality is an payment for municipal services.
T institution that deeply cares for its
residents. Through its indigent registration The programme provides vital
programme, which is rolled out across various financial relief through the
wards within the Municipality, it has success- subsidisation of essential services
fully assisted 3,769 households to register as such as water, sanitation, refuse
indigent, subject to approval. removal, and electricity.
In some instances, it also assists
This ensures that poor and vulnerable house-
holds gain access to basic municipal services in households by reducing or writing
line with the constitutional mandate for equi- off outstanding municipal charges,
table service delivery. enabling families to stabilise
financially while maintaining access
According to the Revenue Services Department, to basic services.This intervention
Wards 18 and 27 recorded the highest number not only promotes dignity but also safeguards Indigent applicants gathered at Moloto
of applications, with many applicants being public health, improves living conditions, and Community Hall to register for the programme.
pensioners living with extended family members, supports vulnerable groups such as the elderly, It is through programmes like these that we
highlighting the socio-economic realities faced child-headed households, and persons living with advance social justice and improve the quality
by households within the Municipality. disabilities. of life for our people.
The indigent registration programme is a critical The Executive Mayor, Cllr. Lesetja Dikgale, Residents are encouraged to visit the municipal
intervention aimed at identifying and supporting emphasised the importance of the programme. offices or engage with outreach teams during
households that are unable to afford the full cost ward-based registration drives to apply for
of municipal services. “As a Municipality, we are committed to ensuring
that no household is left behind when it comes to inclusion on the indigent register and benefit
By registering as indigent, qualifying residents accessing basic services. The indigent pro- from the support provided by the Municipality.

Explaining to indigent applicants the registration process.
7